Terms of Service

Last updated: 13 May 2026

These Terms of Service (the "Agreement") form a legal agreement between Grunt AS, a Norwegian company with registered office at Lilleakerveien 2D, 0283 Oslo, Norway ("Grunt", "we", "us"), and the entity or individual identified as the customer on an order, invoice, or account registration ("Customer", "you"). The Agreement governs Customer's access to and use of the Grunt software, services, and related materials made available by Grunt (collectively, the "Service").

By placing an order, registering for an account, or otherwise accessing or using the Service, Customer agrees to be bound by this Agreement. If Customer does not agree, Customer may not access or use the Service.

1. Definitions

"Service" means the Grunt software products and related add-ins and integrations for host applications (including the Grunt Add-In for Microsoft PowerPoint), together with the hosted services made available by Grunt to Customer, and any related documentation, updates, and support provided by Grunt.

"Customer Content" means content (including presentations, spreadsheets, data, text, images, and similar materials) that Customer or its Authorized Users submit to or process through the Service.

"Authorized User" means an individual employee, contractor, or agent of Customer to whom Customer grants access to the Service.

"Order" means an order form, subscription confirmation, online checkout, or invoice issued by or on behalf of Grunt that identifies the Service, the deployment model, the term, and the fees applicable to Customer.

"Documentation" means the user and technical documentation made available by Grunt for the Service.

2. The Service

2.1 Right to use the Service

Subject to this Agreement and payment of applicable fees, Grunt grants Customer a non-exclusive, non-transferable, non-sublicensable right during the Term to access and use the Service for Customer's internal business purposes, in accordance with the Documentation and the Order.

2.2 Hosting

Each Grunt add-in or integration runs within the host application environment to which it integrates. The Grunt Add-In for Microsoft PowerPoint, for example, is installed locally on Customer's computer and runs there. Auxiliary services that support those integrations — including license validation and other server-side product features — run on Grunt-operated cloud infrastructure (Grunt Cloud). The content distribution feature also runs on Grunt Cloud by default; where identified in the Order, it may instead be deployed in a single-tenant Azure subscription operated by Grunt (Grunt Managed) or in Customer's own Azure tenant operated by Customer (Grunt Self-Hosted). The hosting arrangement for content distribution affects where and by whom that content is processed, as described in the Privacy Policy.

2.3 Third-party host applications

Customer's use of Grunt add-ins and integrations within a third-party host application (such as Microsoft PowerPoint or Google Workspace) is also subject to that host application's own terms and policies. Grunt is not responsible for the availability or behavior of third-party host applications.

2.4 Authorized Users

Customer is responsible for its Authorized Users' compliance with this Agreement and for any acts or omissions of its Authorized Users in connection with the Service.

2.5 Updates

Grunt may update the Service from time to time. Updates may be installed automatically. Grunt will not materially reduce the functionality of the Service during the then-current term without offering Customer a reasonable alternative.

3. Customer obligations and acceptable use

Customer agrees that it will not, and will not permit any Authorized User or third party to: copy, modify, or create derivative works of the Service, except as expressly permitted under this Agreement; reverse engineer, decompile, or disassemble the Service, except to the extent such activity is expressly permitted by applicable law notwithstanding this limitation; rent, lease, lend, sublicense, or otherwise make the Service available to any third party; remove or alter any copyright, trademark, or other proprietary notices contained in the Service; or use the Service in violation of applicable law or in a manner that infringes the rights of any third party.

4. Customer Content

4.1 Ownership

As between the parties, Customer retains all right, title, and interest in and to Customer Content. Customer grants Grunt a limited, non-exclusive, worldwide, royalty-free license to host, copy, transmit, display, and otherwise process Customer Content solely as necessary to provide the Service and the features Customer requests.

4.2 Use of Customer Content

Grunt will not use Customer Content to train third-party or general-purpose AI models, and will require its AI sub-processors to commit to the same restriction. Customer Content is processed in accordance with this Agreement and the Privacy Policy.

4.3 Customer responsibility

Customer represents and warrants that (i) it has all rights necessary to submit Customer Content to the Service and to permit its processing as described in this Agreement and the Privacy Policy, and (ii) Customer Content does not violate applicable law and does not infringe the intellectual property, privacy, publicity, or other rights of any third party.

4.4 Return and deletion on termination

Upon termination or expiration of the Agreement, Grunt will, at Customer's request made within 30 days, make Customer Content stored on Grunt-operated infrastructure available for export in a commonly used format. Following that period, Grunt will delete such Customer Content from its systems in accordance with the Privacy Policy, unless retention is required by law. Where content distribution is deployed under Grunt Self-Hosted, the distributed content resides in Customer's own Azure tenant and is governed by Customer's own retention and deletion controls.

5. AI features

Some features of the Service use artificial intelligence or machine learning to generate output based on the inputs Customer provides and the behavior of the underlying models. AI-generated output may be inaccurate, incomplete, or otherwise unsuitable for Customer's intended purpose. Customer is solely responsible for reviewing, validating, and determining the suitability of any AI-generated output before relying on it. Grunt does not warrant the accuracy, completeness, or fitness for any particular purpose of AI-generated output.

6. Sub-processors

Grunt engages third-party sub-processors to help provide the Service, including hosting providers and AI service providers. A current list of sub-processors is published on Grunt's Trust Center at trust.grunt.pro. By using the Service, Customer agrees to Grunt's use of sub-processors for these purposes.

7. Fees and payment

7.1 Fees

Customer will pay the fees set out in the Order. Unless otherwise stated in the Order, fees are exclusive of value-added tax and other applicable taxes, which Customer is responsible for paying.

7.2 Payment terms

Customers paying by credit card authorize Grunt or its payment provider to charge the applicable fees to the card on file at the start of each billing period. Customers paying by invoice will pay each invoice within 14 days of the invoice date, unless a different period is set out in the Order. Late payments may accrue interest at the rate set by the Norwegian Late Payment Interest Act (forsinkelsesrenteloven).

7.3 Price changes

Following the Initial Term, the subscription fee will be subject to an automatic price adjustment of 5% per renewal term. To allow for review, any additional price increase beyond this automatic adjustment must be communicated to Customer in writing at least 90 days prior to the renewal date.

8. Term, renewal, and termination

8.1 Term and renewal

The Agreement begins on the start date set out in the Order (or, if earlier, the date Customer first accepts these Terms) and continues for the subscription term specified in the Order (the "Initial Term"). Unless cancelled in accordance with Section 8.2, the subscription will automatically renew for successive periods equal to the Initial Term, at the then-current fees.

8.2 Cancellation and non-renewal

Where Customer purchased the subscription through Grunt's self-service online checkout (paid by credit card), Customer may cancel at any time through its account or by emailing support@grunt.pro; cancellation takes effect at the end of the then-current billing period, and the subscription will not auto-renew thereafter. Where the subscription was purchased under an order form or is paid by invoice, either party may give written notice of non-renewal at least 60 days before the end of the then-current term.

8.3 Termination for cause

Either party may terminate the Agreement for cause if the other party materially breaches the Agreement and fails to cure that breach within 30 days of receiving written notice of it. Grunt may suspend Customer's access immediately if Customer's use of the Service poses a security or legal risk. Grunt may also suspend access for non-payment: for credit-card subscriptions, promptly after a failed payment (subject to any retry period applied by Grunt's payment provider); for invoiced subscriptions, if Customer's account is more than 30 days overdue.

8.4 Effect of termination

On termination, Customer's right to access and use the Service ends. Section 4.4 (return and deletion of Customer Content), Section 9 (warranties), Section 10 (indemnification), Section 11 (limitation of liability), Section 13 (confidentiality), and Section 16 (governing law) survive termination.

8.5 Refunds

Except where required by applicable consumer law, fees paid are non-refundable. If Grunt terminates the Agreement other than for Customer's breach, Grunt will refund any pre-paid fees for the unused portion of the then-current term.

9. Warranties and disclaimers

Grunt warrants that during the Term the Service will materially conform to its then-current Documentation when used by Customer in accordance with this Agreement. To make a claim under this warranty, Customer must give Grunt written notice describing the alleged non-conformity in reasonable detail and a reasonable opportunity to investigate and reproduce it. As Customer's sole and exclusive remedy for a breach of this warranty, Grunt will use commercially reasonable efforts to correct the non-conformity; if Grunt is unable to do so within a commercially reasonable period after Customer's notice, Customer may terminate the affected subscription and receive a refund of pre-paid fees for the unused portion of the then-current term. The warranty in this Section does not apply to non-conformities caused by Customer Content, by Customer's use of the Service in combination with materials or environments not provided by Grunt, by use of the Service contrary to the Documentation, or by modifications to the Service not made by Grunt.

Grunt also represents and warrants that (i) the Service will be free, at the time of delivery, of any virus, worm, Trojan horse, backdoor, or other malicious code intended to disrupt, disable, or harm the Service or Customer's systems; and (ii) the Service does not incorporate any third-party code under license terms that would require Customer to license, modify, or distribute Customer's own patents, copyrights, trade secrets, or other intellectual property to any third party. To the extent assignable, Grunt assigns to Customer all warranties, representations, and indemnities granted to Grunt by third parties whose components are incorporated into the Service, together with all remedies for breach of those warranties; where assignment is not permitted, Grunt will enforce those protections on Customer's behalf to the extent permitted by the applicable third-party agreement.

Except for the express warranties in this Section, the Service is provided "AS IS" and Grunt disclaims all other warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by applicable law.

10. Indemnification

Grunt will defend Customer against any third-party claim alleging that Customer's authorized use of the Service infringes a third party's intellectual property rights, and will pay damages and reasonable costs finally awarded against Customer or agreed in settlement, provided that Customer promptly notifies Grunt of the claim, gives Grunt sole control of the defense and settlement, and reasonably cooperates with Grunt.

If the Service is, or in Grunt's opinion is likely to become, the subject of an infringement claim, Grunt may, at its option: procure a right for Customer to continue using the Service; modify the Service to make it non-infringing while preserving substantially equivalent functionality; or terminate the affected subscription and refund any pre-paid fees for the unused portion of the then-current term.

Grunt has no obligation under this Section to the extent a claim arises from Customer Content, from Customer's use of the Service in combination with materials not provided by Grunt where the claim would not have arisen but for such combination, or from Customer's use of the Service in violation of this Agreement.

11. Limitation of liability

To the maximum extent permitted by applicable law, neither party will be liable for any indirect, special, incidental, consequential, or punitive damages, or for any loss of profits, revenue, data, or business opportunity, arising out of or in connection with the Agreement, even if the party has been advised of the possibility of such damages. The foregoing exclusion does not apply to amounts payable to a third party in connection with a claim subject to indemnification under Section 10.

Subject to the next paragraph, each party's total cumulative liability arising out of or in connection with the Agreement, regardless of the form of action, will not exceed the fees paid or payable by Customer to Grunt under the Agreement during the 12 months preceding the event giving rise to the liability.

Grunt's total cumulative liability under Section 10 (Indemnification) will not exceed two times the annual fees payable by Customer for the Service under the applicable Order.

Grunt will not be liable for any damages, losses, or expenses resulting from cyber incidents — including data breaches, cyber-attacks, or other unauthorised access or use of Customer's data or systems — that Grunt did not detect or could not have reasonably mitigated. Grunt maintains commercially reasonable security measures for the Service, but no service can guarantee complete prevention of all cyber threats, and Customer remains responsible for maintaining the security of its own data and systems beyond the Service.

The limitations in this Section do not apply to Customer's payment obligations; a party's failure to comply with applicable law; fraud, gross negligence, or willful misconduct; or liability that cannot be limited or excluded under applicable mandatory law.

12. Service availability

Grunt will use commercially reasonable efforts to make the Service available, subject to scheduled maintenance and events beyond Grunt's reasonable control. Where Grunt offers a separate service level agreement applicable to Customer's subscription, that SLA is incorporated by reference and sets out Customer's sole remedies for service unavailability.

13. Confidentiality

Each party may disclose Confidential Information to the other in connection with the Agreement. The receiving party will protect the disclosing party's Confidential Information using at least the same care it uses to protect its own confidential information of similar sensitivity, and in no event less than reasonable care, and will use it only to perform its obligations or exercise its rights under the Agreement. "Confidential Information" does not include information that is or becomes publicly available without breach of this Section, was rightfully known to the receiving party without a confidentiality obligation, or is independently developed without use of the other party's Confidential Information. Customer Content is treated as Customer's Confidential Information.

14. Marketing and publicity

Grunt may use Customer's name and logo to identify Customer as a user of the Service on Grunt's website and in marketing materials. Grunt will not imply Customer's endorsement of the Service and will not disclose any of Customer's Confidential Information.

15. Privacy

Grunt's processing of personal data in connection with the Service is described in the Privacy Policy. Where Grunt processes personal data on Customer's behalf, the parties will enter into a Data Processing Addendum on Grunt's standard form, available at trust.grunt.pro.

16. Governing law and dispute resolution

The Agreement is governed by the laws of Norway, without regard to its conflict of laws principles. The parties submit to the exclusive jurisdiction of the Oslo District Court (Oslo tingrett) for any dispute arising out of or in connection with the Agreement, subject to mandatory consumer-protection rules of the customer's country of residence where applicable.

17. General

Amendments. Grunt may amend this Agreement from time to time. Material changes will be communicated to Customer at least 30 days before they take effect; continued use of the Service after that date constitutes acceptance. Customer may terminate the affected subscription by written notice during the 30-day period if it does not accept a material change.

Notices. Notices to Grunt should be sent to support@grunt.pro. Notices to Customer will be sent to the email address most recently provided by Customer.

Assignment. Neither party may assign the Agreement without the other party's prior written consent. Either party may, however, assign it without consent to an affiliate or in connection with a merger, acquisition, or sale of all or substantially all of its assets.

Force majeure. Neither party will be liable for any delay or failure to perform (other than payment obligations) caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, internet or telecommunications failures, or government action.

Severability. If any provision of this Agreement is held to be unenforceable, the remaining provisions will continue in full force and effect.

Entire agreement. This Agreement, together with the Order, the Privacy Policy, and any other documents expressly incorporated by reference, constitutes the entire agreement between the parties and supersedes all prior agreements and understandings concerning its subject matter.

18. Contact

Questions about this Agreement can be sent to support@grunt.pro.

Grunt AS
Lilleakerveien 2D
0283 Oslo
Norway

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